IR@PKUHSC  > 北京大学第三临床医学院
学科主题临床医学
电子叫号系统在取血室的应用及服务改进
其他题名The Application and Service Improvement of Electronic Calling System in Blood Drawing Room
张晓燕; 周珊; 雷祎; 计虹
关键词门诊取血 电子叫号系统 满意度 Drawing blood in outpatient department Electronic calling system Satisfactory degree
刊名中国卫生信息管理杂志
2015
DOI10.3969/j.issn.1672-5166.2015.02.013
2页:183-185,190
收录类别中国科技核心期刊
文章类型Journal Article
摘要为了更好地改善门诊取血流程,规范患者排队秩序,本文通过对比电子叫号系统使用前后的取血流程,对电子叫号系统使用的优势及不足进行分析,电子叫号系统使用后,改变了原有的取血环境,提高了工作效率,解决了患者站立排长队的难题,增加了患者满意度,进一步凸显人性化服务。 In order to improve the process of collecting blood in outpatient department and normalize patients queue order, this paper studies the real situation before and after the application of electronic calling system and analyzes the advantages and disadvantages of electronic calling system. Using electronic calling system in outpatient department improves the environment of collecting blood and work efficiency of nurses, solves the patients standing waiting problem, increases patients satisfactory degree and further highlights the humanized service.
语种中文
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文献类型期刊论文
条目标识符http://ir.bjmu.edu.cn/handle/400002259/74871
Collection北京大学第三临床医学院
作者单位北京大学第三医院,北京市,100191
Recommended Citation
GB/T 7714
张晓燕,周珊,雷祎,等. 电子叫号系统在取血室的应用及服务改进[J]. 中国卫生信息管理杂志,2015(2):183-185,190.
APA 张晓燕,周珊,雷祎,&计虹.(2015).电子叫号系统在取血室的应用及服务改进.中国卫生信息管理杂志(2),183-185,190.
MLA 张晓燕,et al."电子叫号系统在取血室的应用及服务改进".中国卫生信息管理杂志 .2(2015):183-185,190.
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